Right of withdrawal
Internet product sales are governed by articles 45 to 67 of Legislative Decree 206/2005 (Consumer Code). This legislation provides the consumer with the right to withdraw from contracts or contractual proposals, guaranteeing the right to return the purchased product and to obtain a refund of the expenses incurred. The right of withdrawal does not apply to sealed audiovisual products and computer software products opened by the consumer, nor to sealed goods that do not lend themselves to be returned for hygiene or health protection reasons that have been opened after delivery.
The Customer is responsible for the decrease in the value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and functioning of the products, namely:
· In the absence of the original packaging.
In the absence of integral elements of the product (accessories, cables, instruction manuals, etc)
The right of withdrawal is reserved exclusively to consumers (natural persons who purchase goods not for purposes related to their professional, commercial or entrepreneurial activity), therefore it cannot be exercised by legal persons and by natural persons who act for purposes related to the activity possibly carried out.
The right of withdrawal is not exercisable for products on customer's specific order, therefore for all products not available in stock.
The costs of returning the product are charged to the customer.
The customer has a period of 14 (fourteen) days to withdraw.
The withdrawal period ends after 14 (fourteen) days from the receipt of the goods or, in the case of services, from the conclusion of the contract. Within this period, the customer must communicate to immediatlyccasioni.it the will to withdraw from the contract in one of the following ways:
By sending a registered letter with acknowledgment of receipt or a telegram or fax, using the form available here, or any other explicit communication of the decision to withdraw, to the following address / number:
LECCOLANDIA SRL Via Domencio Cimarosa, 3 - 23900 Lecco (LC)
By connecting to the section, filling in the appropriate electronic form.
Within 3 (three) working days from the receipt of the notice of withdrawal, immediatelyccasioni.it will send the Customer, to the email address indicated in the order or in the request for withdrawal, the Return Authorization Number (NAR) which will identify the case.
Within 14 (fourteen) days of receipt of the Return Authorization Number (NAR), the Customer will, at his own expense, send the carefully packaged product, indicating on the packaging the Return Authorization Number (NAR) attributed by immediatelyccasioni.it, at the following address:
Subitoccasioni.it - Via Domenico Cimarosa, 3 - 23900 Lecco (LC)
The NAR communication email will clearly indicate the address where to send the products.
The deadline is considered respected if the Customer ships the product before the expiration of the period of 14 (fourteen) days.
The refund is managed according to the method chosen for the withdrawal, i.e. through the online channel or returning the product to the store.
If you decide to withdraw by mail / registered letter / fax, with return of the product by shipping the same (as per previous indications), the refund procedure is as follows:
pursuant to article 56 of Legislative Decree no. 206/05 immediatelyccasioni.it will reimburse all payments within 14 (fourteen) days from the date on which it became aware of the exercise of the right of withdrawal by the Customer, including delivery costs (with the exception of additional costs deriving from the possible choice of a type of delivery other than the less expensive type of standard delivery offered by immediatelyccasioni.it); in any case, the Customer will not incur any costs as a consequence of this refund.
immediatelyccasioni.it may withhold the refund until it has received the intact product or until the Customer has shown that he has sent the goods back, whichever occurs first.
For purchases made with one of the following payment methods:
Cash on delivery.
· Wire transfer.
· Payment in store
immediatelyccasioni.it will proceed with the refund by bank transfer.
For purchases made by payment by credit card, the refund will be made by transferring the transaction directly to the credit card.
For purchases made by PayPal payment the refund will be made between